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Academic and Professional Qualifications
Bachelor’s Degree/Diploma in Nursing (KRCHN), Health Management or in a related field.
Possession of Health System Management qualifications would be an added advantage.
Kenya Registered Nurse/Kenya Registered Community Health Nurse
Additional training in customer service is an added advantage.
Experience
At least 2 years of experience in a similar role and industry
Technical Competencies
Proficiency in MS Package
Conversant with medical terminology to explain benefits and claims clearly.
Knowledge of insurance industry and concepts
Knowledge of insurance regulatory requirements
Working knowledge of customer and relationship management
Demonstrated experience in customer management and query resolution within care management
Finance
02/09/2026
Closes:
02/28/2026
Views: 6
Some applicants have completed these courses
Completing a course raises chances of getting the role
