Jobseeker

Qualifications
Required Academic qualifications and certifications:

•  Bachelor’s degree in Statistics, Economics, Business, IT, or related field

•  Data analytics or visualization certifications preferred.

Required experience:

•  3+ years in data analysis, business intelligence, or research roles

•  Experience with CX metrics and customer data preferred

•  Financial services experience an advantage

Key technical skills and leadership competencies

·       Data analysis and statistical techniques.

·       Proficiency in Excel, SQL, and visualization tools (Power BI, Tableau).

·       Attention to detail and accuracy. Report writing and presentation skills.

·       Understanding of CX metrics and methodologies.

·       Problem-solving and analytical thinking.

·       Ability to work with multiple data sources.